Quote Survey Form

Quote #

Your Email

How Did You Hear About Us?
Internet Phone Book Referral Other

Did The Quote Reflect Your Request For Pricing?
 Yes     No

Did ICS Provide The Quote In A Timely Fashion?
 Yes     No

How Would You Describe The Process Of Obtaining The Quote From ICS?
Very Easy Easy Average Hard Very Hard

Was The Quote Very Easy To Read And Understand?
 Yes     No
   (If NO) What Was The Problem?

Would It Be Helpful To Receive A Follow-Up Phone Call To Go Over The Quote?
 Yes     No

Did You Obtain Quotes From Other Contractors?
 Yes     No
   (If YES) How Did ICS Quote Compare To Others In Terms Of Price?
30% Higher 10% Higher About the Same 10% Less 30% Less

After Receiving The Quote Are You More Or Less Likely To Go Ahead With The Project?
 More     Less

What Was/Is The Most Important Factor In Selecting An HVAC Contractor For Your Project?
Price Equipment Reliability Equipment Pricing Trustworthy Contractor Warranty Period Other

Would You Be Interested in Learning About More "Budget Friendly" Solutions To Your Project?
 Yes     No

Would You Be Interested in Learning About More "Eco-Friendly" Solutions To Your Project?
 Yes     No

After This Experience, Are You More or Less Likely To Ask ICS To Quote Future Projects?
 More     Less

Will You Be Using ICS For This Project?
 Yes     No
(If NO) Please Explain Why?

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